Terms of Service

These terms apply when you use SL Booking to search, book or list accommodation.

These terms are being reviewed and may be updated. If you have questions, please see our Contact page.

Our service

SL Booking is an online marketplace that connects guests with accommodation providers in Sri Lanka. The properties are owned and operated by their owners, not by SL Booking. Each owner is responsible for their property, its description and photos, its prices and availability, and the stay itself.

Accounts

  • You must give accurate information and keep your login details secure.
  • You are responsible for activity on your account.

Bookings

  • Prices are shown in Sri Lankan Rupees (LKR). The total for your booking is shown before you book.
  • A booking request is pending until the property confirms it. You can follow its status in My Bookings.
  • Payment options and any cancellation or refund terms that apply are shown with your booking.

Property owners

  • Listings must be accurate and kept up to date, including photos, amenities, prices and availability.
  • Owners must have the right to offer the property and must honour confirmed bookings.
  • SL Booking reviews listings before publishing them and may decline, suspend or remove a listing.

Reviews

Guests can review a stay after a confirmed booking. Reviews must be honest and relevant. SL Booking may hide reviews that break these rules.

Acceptable use

Do not misuse the site - for example by giving false information, interfering with its security or operation, or using it for anything unlawful.

Questions and changes

We may update these terms from time to time; the current version is always on this page. For questions, see our Contact page. Our Privacy Policy explains how we handle personal information.